Returns & Exchanges

At Darussalam India, we strive to ensure every customer is satisfied with their purchase of authentic Islamic literature and products. If your order arrives damaged or incorrect, you may initiate a return or exchange within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or phone with your order number and a brief explanation of the reason for return.

• 2.
  Quality Verification

  Provide clear photographs of the product and packaging to help us verify the condition and expedite the approval process.

• 3.
  Secure Packaging

  Once approved, pack the items securely in their original packaging, ensuring all tags and invoices are included to prevent damage during transit.

• 4.
  Refund Processing

  After we receive and inspect the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.